'Traditional PR is dead': inside Lulu Cheng Meservey's radical in-your-face playbook
**Abstract: 'Traditional PR is Dead': Lulu Cheng Meservey's Radical Approach to Communications** In a shifting media landscape, where the lines between corporate messaging and direct public engagement are increasingly blurred, Lulu Cheng Meservey is emerging as a disruptive force in public relations. Known for her aggressive and unapologetic approach, Cheng Meservey challenges the traditional PR playbook, advocating for founders to take control of their narratives and communicate directly with their audience. Her strategy, encapsulated in the "Go Direct Manifesto," has won her high-profile clients in Silicon Valley, including the CEOs of OpenAI, Coinbase, and Substack, while also earning her the ire of many in the PR industry. **Background and Rise to Prominence** Cheng Meservey's journey into communications began after her education at Yale and Tufts University, where she worked as a financial analyst at JPMorgan before cofounding TrailRunner International in 2016. This firm, which managed communications for Founders Fund and Spotify, was notable for its unconventional tactics. Even then, Cheng Meservey was pushing boundaries, advising clients to eschew press releases in favor of more engaging and direct communication methods. **Substack and Activision Blizzard: Early Successes** Cheng Meservey's reputation was further solidified during her tenure at Substack, where she took a proactive and confrontational approach to media relations. When critical stories surfaced, she engaged reporters directly on social media, challenging inaccuracies and defending the company's stance. This bold strategy was particularly evident when she joined Activision Blizzard in April 2022, a company reeling from allegations of sexual harassment and a contentious antitrust lawsuit. Cheng Meservey's direct engagement with the media, including her use of Twitter and personal communications, marked a significant departure from the industry's norm of deflection and anonymity. Her approach was both praised for its vulnerability and criticized for its confrontational nature. **The 'Go Direct' Strategy** Cheng Meservey's core philosophy is that traditional PR, characterized by faceless corporate statements and middle managers, is ineffective and outdated. Instead, she encourages founders to be authentic, passionate, and direct in their communications. This strategy is particularly resonant in an era where tech founders like Elon Musk and Mark Zuckerberg are increasingly taking their messages to social media and podcasts. Cheng Meservey's advice has been instrumental for founders navigating public scrutiny, such as Varda's Delian Asparouhov, who faced regulatory challenges during a space mission. **Industry Reactions and Challenges** While some founders and tech leaders are enthusiastic about Cheng Meservey's approach, the PR industry is divided. Many traditional PR professionals view her methods as self-promotional and risky. The industry's resistance to change is evident, with some executives expressing unease about the new, more aggressive tactics. However, Cheng Meservey's success in transforming the communications strategies of her clients suggests that her approach may be more effective in today's media environment, where trust in corporate messaging is low and direct engagement is valued. **Rostra: Building a New Model** In 2024, Cheng Meservey launched her own firm, Rostra, with a mission to reshape the PR landscape. Her website boldly declares, "TRADITIONAL PR IS DEAD," and her 850-word manifesto outlines a vision for communications that prioritizes authenticity and direct engagement. Rostra's clients include tech leaders known for their bold and contrarian approaches, such as Polymarket CEO Shayne Coplan and Scale AI founder Alexandr Wang. Cheng Meservey's ability to navigate complex issues, from regulatory constraints to public relations crises, has made her a sought-after advisor in Silicon Valley. **The Future of PR** Cheng Meservey's "go direct" strategy reflects a broader shift in how companies communicate with the public. In an age where anyone can publish their story online, the traditional gatekeepers of media are losing their influence. However, this approach also comes with risks. Founders must be prepared to stand out in an oversaturated market and face the potential for backlash. Despite these challenges, Cheng Meservey believes that the best founders are those who can build their own platforms and narratives, a belief that aligns with the current media paradigm. **Conclusion** Lulu Cheng Meservey's radical approach to PR is both a reflection of and a catalyst for the changing media landscape. Her emphasis on direct, authentic communication has resonated with tech leaders and disrupted traditional PR practices. While her methods have not been universally accepted, they have undeniably made an impact, suggesting that the future of PR may indeed be more direct and less reliant on intermediaries. For those who can effectively execute this strategy, the rewards may be significant, but the risks are equally clear.
