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Interactive Matching Network for Multi-Turn Response Selection in Retrieval-Based Chatbots
Jia-Chen Gu; Zhen-Hua Ling; Quan Liu

Abstract
In this paper, we propose an interactive matching network (IMN) for the multi-turn response selection task. First, IMN constructs word representations from three aspects to address the challenge of out-of-vocabulary (OOV) words. Second, an attentive hierarchical recurrent encoder (AHRE), which is capable of encoding sentences hierarchically and generating more descriptive representations by aggregating with an attention mechanism, is designed. Finally, the bidirectional interactions between whole multi-turn contexts and response candidates are calculated to derive the matching information between them. Experiments on four public datasets show that IMN outperforms the baseline models on all metrics, achieving a new state-of-the-art performance and demonstrating compatibility across domains for multi-turn response selection.
Code Repositories
Benchmarks
| Benchmark | Methodology | Metrics |
|---|---|---|
| conversational-response-selection-on-douban-1 | IMN | MAP: 0.570 MRR: 0.615 P@1: 0.433 R10@1: 0.262 R10@2: 0.452 R10@5: 0.789 |
| conversational-response-selection-on-e | IMN | R10@1: 0.621 R10@2: 0.797 R10@5: 0.964 |
| conversational-response-selection-on-ubuntu-1 | IMN | R10@1: 0.794 R10@2: 0.889 R10@5: 0.974 R2@1: 0.946 |
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