Ilias Stogiannidis; Stavros Vassos; Prodromos Malakasiotis; Ion Androutsopoulos

Abstract

Prompting Large Language Models (LLMs) performs impressively in zero- and few-shot settings. Hence, small and medium-sized enterprises (SMEs) that cannot afford the cost of creating large task-specific training datasets, but also the cost of pretraining their own LLMs, are increasingly turning to third-party services that allow them to prompt LLMs. However, such services currently require a payment per call, which becomes a significant operating expense (OpEx). Furthermore, customer inputs are often very similar over time, hence SMEs end-up prompting LLMs with very similar instances. We propose a framework that allows reducing the calls to LLMs by caching previous LLM responses and using them to train a local inexpensive model on the SME side. The framework includes criteria for deciding when to trust the local model or call the LLM, and a methodology to tune the criteria and measure the tradeoff between performance and cost. For experimental purposes, we instantiate our framework with two LLMs, GPT-3.5 or GPT-4, and two inexpensive students, a k-NN classifier or a Multi-Layer Perceptron, using two common business tasks, intent recognition and sentiment analysis. Experimental results indicate that significant OpEx savings can be obtained with only slightly lower performance.